Returns
You have 30 days from receiving your order to initiate a return. Items must be returned in their original condition, unused, and in their original packaging.
Return Shipping
We cover return postage — you will receive a prepaid label at no additional cost.
How to Return
- Email support@isopepsciences.com with your order details
- Receive your return authorization and instructions
- Pack the items securely
- Drop off at a shipping location using the prepaid label
Refunds
After inspection confirms compliance with this policy, refunds are processed within 10 business days to your original payment method. Bank processing times may vary.
Exchanges & Exclusions
Contact us to discuss any product concerns and we will work toward an appropriate resolution. Items marked non-returnable in their product description are ineligible for return due to hygiene or safety considerations.
Questions?
1131 Continental Drive, Suite 301, Newark, Delaware 19713, United States
